When a provider presents a treatment plan, case acceptance and trust are won or lost in how it's said. RepIQ records that conversation — with consent — and coaches your team on clarity, empathy, listening, and bedside manner.
You can measure production, recall, and no-shows. But the conversation that decides whether a patient says yes to care — how the plan was explained, whether they felt heard, how a cost concern was met — happens in the operatory and is never reviewed by anyone.
No new hardware. No change to how you treat patients. Tap once when the conversation starts; RepIQ does the rest before the patient is out of the chair.
One tap starts the session and prompts the provider to ask permission. The patient's verbal "yes" is captured as the first thing on the recording. No consent, no recording.
Every conversation is transcribed and scored on what matters chairside: clarity, empathy, listen ratio, unanswered concerns, and whether the case was accepted.
Providers get a chairside scorecard with named moments to improve. Leaders see the whole team — what your best communicators do differently, and how to spread it.
Recording in a clinical setting demands consent. RepIQ makes it the first, natural part of the conversation. Before every session, the provider simply says:
"For accuracy and follow-up I record my treatment conversations — is that okay with you?"
The same analysis engine already running on real conversations in live practices, now coaching every chair.
Every conversation graded on clarity, empathy and case acceptance — with specific, named moments to improve.
Tone, warmth, reassurance and how concerns are acknowledged — the human side patients remember.
Catch the visits where the provider talks past the patient — the surest way to lose case acceptance.
Flag the jargon and rushed "whys." See where a clearer explanation would have earned the yes.
Every patient concern and next step — cost, insurance, a call-back — extracted the moment the visit ends.
Every word of every conversation, searchable across the practice for coaching and review.
Providers, treatment coordinators, hygienists and front desk — everyone who touches the patient conversation.
Verbal consent captured and logged on every recording. Built consent-first, audit-ready by design.
RepIQ's analysis engine was forged on real patient conversations inside operating dental and medical practices — not on synthetic data. It already knows what a hesitating patient sounds like, what a rushed "why" costs, and what the providers who earn case acceptance do differently.
Three healthcare surfaces, one engine — each tuned to the patient conversation that matters most in your specialty.
If RepIQ lifts case acceptance by even a few points, it returns its cost many times over. For a practice, the conversations you can't hear are the most expensive thing in the building.
No. RepIQ for healthcare is about case acceptance and patient communication — helping providers explain care clearly, listen well, and earn trust. It coaches bedside manner and clarity, not sales tactics.
RepIQ is built consent-first. Before each conversation the provider asks permission and the patient's verbal "yes" is recorded as the first segment and logged as a consent record. The flow won't proceed until consent is captured. (Final compliance and data-handling setup should be reviewed with your counsel and privacy officer.)
No. RepIQ is app-first — it runs on the device your team already carries. There's nothing to install in the operatory and no IT rollout to schedule.
Anyone who has the patient conversation — providers, treatment coordinators, hygienists and front desk. Everyone gets coached on clarity, empathy and case acceptance from real conversations.
Join the early-access list. Bring the chairside conversation into the light — and turn clearer communication into accepted care.